SK
STEVEN K

1 reviews | Active since Mar 2017

14 Mar 2017, 11:16

TERRIBLE SERVICE

<p>On Thursday the 9th of March i called the call centre to cancell my one contract, the service person told me that there system is slow and i asked him to send me the email with the quoation, did you recieve it.</p> <p> </p> <p>Today again i called and got the same thing slow system again i asked for it to be mailed , once again did you get the quote.</p> <p>I have been with vodacom for over 20 years and i have never had such bad service before.</p> <p> </p> <p>When vodacom wants my money they are so fast to puch the button to take my money it's a joke.</p> <p> </p> <p>I think that for been such a loyal clinet i should get a huge discount .</p> <p> </p> <p>Still up to know nobody has called me. </p>

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Replies (1)
Vodacom
Vodacom's reply14 Mar 2017, 11:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team