Terrible service
<p>I have tried to cancel my Vodacom contract since December and STILL they invoice me! No one at the Vodacom store can help me with this regard and when I phone customer service I have to hold on forever or their line is out of order or they redirect my call and still do not complete my request! They can't find my number because it is cancelled but still debits the monthly rate this is unacceptable and annoying</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
