TERRIBLE SERVICE

<p>In the month of December a call was made to vodacom cancellations department to confirm which dates i can cancel my contract.</p> <p> </p> <p>Date given to me MARCH 2017. Today 8 March 2017 calling in to give notice for cancellation of my contract i am now told contract only ends MAY.</p> <p> </p> <p>It is so frustrating that this companies employees are so incapable of doing their jobs and dishonesty is a norm to them.</p> <p> </p> <p>When asking for prrof of cancellation on account agent Busi provides a reference that I as a customer cannot input into any system to view. She is refusing to forward me any form of proof of my cancellation.</p> <p> </p> <p>Reference number:1- ********** ********** </p> <p> </p> <p>I have now requested to speak to a mangager and manager kgomotso sent me paperwork which doesnt confirm that a cancellation has been done.</p> <p> </p> <p>Im disgusted by the service i have recieved from this company after being a loyal customer for 15 years</p>