TERRIBLE SERVICE

<p>So after cancelling my account in December 2016 and paying my settlement amount in full, receiving my statement 10 January 2017 that shows that I have paid my full amount, now on 1 February 2017 I have an HUGE amount deducted from my bank account. Immediately phone them... oh but wait on hold FOR 25 MINUTES before someone answers the phone just to tell me that he cannot find my account and that I will have to phone back in the morning... PATHETIC SERVICE (not that Vodacom is even worthy of the word service) I was a client for MANY years and now this is what I am left with. DISGUSTED!! I did not even make a scene during our visit to their Loch Logan Bloemfontein branch during December when one of their employees was sitting at her desk drinking alcoholic beverages during work hours or that the employee that was assisting me was still half drunk from the night before. This is NOT how you run a business!!!!</p>