DL
Deline L

1 reviews | Active since Jan 2017

09 Jan 2017, 12:10

Terrible service

<p>I have been a client of Vodacom since 1994 with several contracts.</p> <p>I have tried to apply for another contract for 4 weeks with Cheslyn and Helgard with no luck up to now.</p> <p>After spending an hour at Vodacom again on Saturday, I was informed that more documents were needed for the application. It is unclear to me how this was not communicated to me as I was in the shop several times. Unacceptable, unprofessional and totally a nightmare to deal with!</p>

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Replies (1)
Vodacom
Vodacom's reply09 Jan 2017, 12:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team