1 reviews | Active since Mar 2013
Terrible service
<p>I purchased another vodacom smart tab and after the purchase, I received an sms congratulating me on the purchase and that when I should recharge with R12 or more, I will receive R300 bonus airtime but this has not happened. I have called numerous times and apparently they are looking at the matter and it was supposed to be finished Saturday 07 January. Nothing has happened since.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has been reviewed and addressed.
Please refer to our correspondence surrounding.
Best Regards
Elroy
The reported instance has been reviewed and addressed.
Please refer to our correspondence surrounding.
Best Regards
Elroy
Dear Elroy Brickles
I appreciate you doing this job and allocating the airtime. It is much appreciated. I see you indicated that 2GB was also added. I dont see that it has been added but its fine I guess.
Dear Elroy Brickles
I appreciate you doing this job and allocating the airtime. It is much appreciated. I see you indicated that 2GB was also added. I dont see that it has been added but its fine I guess.