RL
Rene L

1 reviews | Active since Sept 2013

02 Dec 2021, 17:32

Terrible Service

I have been battling for days to try and get my upgrade device confirmed and delivered. There is no one able or willing to assist in getting this sorted. I have been with vodacom for many many years and I have many contracts with them. The service lately has gone done the toilet.

0
Replies (1)
Vodacom
Vodacom's reply03 Dec 2021, 06:53
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team