TERRIBLE service

<p>Firstly, I was registered for an extra 2GIG data that i was not aware of. I was billed for this extra 2 gig, now Im looking at paying a ridiculous amount that i should not pay for in the first place. I spoke to NUMEROUS consultants at Customer Care, then Accounts Department, Data department and then Solutions department. This is going on for 3 months now and this issue HAS NOT been resolved yet. I am the one having to call them back, they dont even bother. Every occasion I had to explain my situation over and over again. They keep on calling me/smsing me for outstanding amounts,suspending my lines and then i need to call them back to expalin to them that I logged a call and the solutions department is still working on it. Not only that, but after chatting to consultants confirming that this extra data has now been cancelled I checked and once again found out that this has not been done! I am extremely frustrated at Vodacom, ive been with them for the past 14 years, this has been my first issue with them and I am extremely dissapointed in their level of service. I have no other choice but to start looking around at other cellphone service providers.</p>