TERRIBLE SERVICE

<p>Have people stopped working at Vodacom, I have been trying through out the day without any success to get in touch with a consultant. I have dialled 111 and I have been waiting and waiting for a consultant instead all I hear is the annoying automated voices. People who work do not have time to be waiting fifteen and twenty minutes at a time waiting for you to pick up. I have been with Vodacom for years in fact Vodacom has been the only cell phone provider I have ever used so it is both disturbing and disappointing to not get the assistance when you need it. I need assistance/advise regarding an early upgrade, should I not get the assistance I require will be cancelling my contract with Vodacom. So if Vodacom is not too busy taking our money I would appreciate the assistance.</p> <p> </p>