1 reviews | Active since Dec 2016

01 Dec 2016, 10:10

TERRIBLE SERVICE

<p>My phone has been locked for 3 days now and no-one can give me a reason why.I have called and keep getting transferred to a different department. I am disgusted with the service I have received. Please get a manager to phone me on ********** urgently to resolve this issue.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Dec 2016, 10:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team