1 reviews | Active since Nov 2016

29 Nov 2016, 10:46

Terrible service

<p>ok ever since my contract moved to vodacom every month without fail my account is in arrears cause they do not debt me on the right day , the whole time i was with altech auto page i was never in arrears .</p> <p> </p> <p>I am now on the verge of losing my job because i work in client relations i am require to have a working phone but my line is contactly suspened and never works , i explained this to the staff that my phone need to work or i will lose my job they simply said sorry they cant help i ahve had nothing but issues with vodacom.</p> <p> </p> <p>Vodacom fix my line of i will not be paying anymore as i will be fired and good lucky getting money from a debtor who lose of income will be a direct result of your actions lets see how that will hold up iin court.</p>

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2016, 11:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team