1 reviews | Active since Nov 2016

17 Nov 2016, 18:01

terrible service

<p>I went to Game clearwater to get an additional contract. At first there was no one to help me. Then after 50 minutes some one came. This poor Lady tried 7 times to get through to vodacom to get the account done but was either cut off or the phone would be answered and you could hear the people just having a lovely conversation in the back before she got cut off. I then went to the vodacom store to complain and was treated in a very rude manner and then basically ignored</p>

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Replies (1)
Vodacom
Vodacom's reply18 Nov 2016, 07:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team