1 reviews | Active since Aug 2014
Terrible Service
<p>Phoned Vodacom to query my account that jumped from R2000 (Sept) to R2300 (Oct) to R2800 (Nov) only to have the professional guy working there hang up on me after he told me that my account is high because of Out Of Bundel Rates BUT I never exceeded my call limits???</p> <p> </p> <p>Vodacom, NEVRE HAVE I EVER received such shocking service from anyone, anywhere.</p> <p> </p> <p>Now how am I going to resolve my problem.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team