TERRIBLE SERVICE

Hi Hello Peter I have been a Loyal Customer of Vodacom for some 22 years. Yet Vodacom have no respect for this?! I travel a lot and have found recently the Roaming Charges to be ******ionate. I contacted the Vodacom CEO Sitho Mdlalose last November and Ms *****do Mkhithika (Noni) contacted me and assured me that I would no longer be charged Roaming. No sooner did I arrive back in London than I find I am automatically charged for Roaming. My Vodacom bill doubles for spam calls that I do not want to receive! Every time I contact their Customer Care they assure me that they will look into it and nothing happens. They then tell me to contact TOBI whoever she is and nothing happens!! They give me an email address of someone ho can assist '***' but still absolutely no acknowledgement and again nothing happens I am so disappointed at this terrible service. Does anyone have any solutions!!