1 reviews | Active since Sept 2016

11 Oct 2016, 18:25

TERRIBLE SERVICE

<p> </p> <p>I went for a upgrade 4 weeks ago'at Port Elizabeth Greenacres The Bridge. Returned my new Galaxy S7 within3 days as it heated up and seased. Nobody at this Vodacom shop can tell me what is wrong with the phone. 4 week later i still have no phone only to see on CNN news today "' Samsung ****s of galaxy note seven due to safety concerns''. Vodacom your service sucks and so do your employees at this particular branch!!!!!!!! You dont even have this information about the S7 on your Website. ****ING DISGUSTING</p>

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Replies (1)
Vodacom
Vodacom's reply12 Oct 2016, 06:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team