Terrible Service !!!!

<p>I got 2 mobile Wi-Fi units from Vodacom on my contract, received the units about a week ago. We set the units up with our phones and realized it’s not functioning. I went to the Vodacom Store at Festival Mall Kempton Park, there they told me that the unit only works a week after the setup was completed, I did in fact found out that this is not true the unit should work ones installation/ setup is completed. I then contacted the Vodacom call centre what a complete disaster !!!! First I was given the wrong information to get to the right department, then I eventually got through to the correct department but could hardly understand what the operator was saying due to her eating while on the phone, I then phoned again it sounded like he was in NO mood to attend anyone, he did in fact resolve the problem.</p> <p>Before the problem was resolved I received a sms stating someone would phone me back within 24hours I never received a phone call.</p> <p>Norma Terclavers</p>