1 reviews | Active since Sept 2016
Terrible Service
<p>I called the call centre yesterday at 5 pm to load recurring data, because I had migrated there was an issue for me to load my own data, the consultant said it would be availble immidiately, to my suprise hours late it still wasnt available, I called the call centre back 3 hours later and was told i needed to reboot my phone, even after doing so 6 hours later my data wasnt available, after calling almost 8 times I spoke to a lady by the name of Zanele, who wasnt even able to assist me with my request, I spend thousands of rands on my contracts at vodacom and this is the service provided to clients, up until now my data is still not available to me and consultants keep promising to call back with feedback.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
