1 reviews | Active since Mar 2016
Terrible Service
<p>On the 9th of July I did an upgrade, only a few weeks after that the upgrade was processed after numerous calls to vodacom. I had to go back into the shop to ask the lady to process my sim swop, this was done a few hours laters. I am supposed to receive 10gb data with the upgrade deal I took and to this day have not yet received it. I have been communicating to the lady that assisted me with the upgrade but as per vodacom a request has not yet been logged for the 10gb data. I also asked the lady to let her manager give me a call and one day later still no call from the manager. This is the worst service I have ever received from a vodashop.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
