Terrible Service

<p>We recently went to Vodacom to do a change of ownership from my wife's name to mine, since I want to take over payments for our cell phone accounts. At first they didn't want to assist me as I had to bring proof of income, bank statements ID etc. On the second visit one of the staff members took all our documents and said that it should take 2 weeks to complete the transfer (REALLY!!!??). Today, and just over a week later the same lady calls me to tell me that I should come in to collect the documents and I should now do their dirty work and go to their head-office at the Gateway Mall to get the transfer done.</p> <p>Vodacom, your staff at this branch needs some work! They seem really depressed, and you never have stock available when I want to do upgrades. If they have stock, there is very little to select from.</p> <p>As a client for many years I feel that your service is not the same anymore.</p> <p>PLEASE GET SOMEONE COMPITENT TO CONTACT ME.</p>