TERRIBLE SERVICE

On the 3rd of January 2015, i phoned the vodacom customer care to complain about the airtime not credited on my cellphone and 5 Gig data bundle purchased through self service channel with the same number. I spoke to the consultant and advised that my airtime has not been credit and i did not purchased 5 Gig data bundles.I was told that i subscribed for Wi-Fi and and purcahsed 5 Gig data bundles through self service channel which i did not , i tried to explain this several times to the consultants who assisted with my query both the call centre and menlyn branch. I even request for the service for both to be de-activated ,Menly Vodacom and customer care line both confirmed that the service for both has been de-activated. To my suprised this month again my airtime has been taken from account for the same service i requested for cancellation. I spoke to Pontsho &amp