Terrible service

<p>On the 21st July 2016, I called in with an intention to upgrade my long standing data contract. The service was excellent. A week went by and no delivery. On Monday the 1st of August @ about 08:09, I called in again enquiring about my delivery and the service agent promised that it will be delivered on Thursday the 4th August.. This</p> <p>Today, 11th August 2016, there is still no delivery. I called in again to enquire only to be told that there was a problem with the system and my contract renewal in not on the system. And this information I had to dig it out of service agent after holding on for a long time. </p> <p> </p> <p>This pathetic and unacceptable. I hope you will not charge me for something I do not have as you claim my upgrade is not recorded. Time will tell as the debit order date is approaching.</p> <p> </p> <p>Nxa!!!!!!!!!</p>