TERRIBLE SERVICE!!!!!!!!

<p>Did an upgrade on two of my Vodacom contracts on the 28th May 2016 in store, Today its the 2nd August 2016 and my contract packages hasn't been upgraded/ changed yet. I've submitted numerous complaints with the store and the complaints departments but no joy yet. I'm the one who has to go to the store or call the call centre everyday but no positive feedback. I'm paying for the new contracts but I'm still on the old contract packages. They would send me SMS's saying that the complaint has been resolved but nothing. Poor, Poor, Poor Service!!!</p>