NM
Nithia M

1 reviews | Active since Jan 2012

26 Jul 2016, 11:46

Terrible service

<p>I have been trying to transfer a cell number from my deceased brothers name to mine - customer service can't help me. told me to contact legal - they can't help - don't know who can - the number is out of contract and i need to take out a new contract on my name -</p>

0
Replies (2)
Vodacom
Vodacom's reply26 Jul 2016, 13:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

NM
Nithia M's update01 Aug 2016, 07:59
Reviewer Update

5 days later and still not resolved -" terrible service" - an understatement!!!!!