Terrible Service.

<p>One of my contacts is due for a upgrade.</p> <p>I app**** online for the upgrade Monday 04/07/2016.</p> <p>On Tuesday 05/07/2016 I received a call from one of your consultants and we went trough everything.</p> <p>It is 5 days later now. I have not received any conformation that the upgrade is being process of where it stands and to phone the call centre is like phoning in to a spider web. Your consultant advise me 3-5 days. The fact that Vodacom is changing systems is not my problem. I have been a client of yours for more than 10 years and this is the services Iam getting and to top everything think this is not my only issue I having with Vodacom for the last past month. Maybe it is time to take my 4 contracts to someone else if his is the way clients being treated. Can some please get my upgrade sorted out ASAP.</p> <p> </p>