1 reviews | Active since Feb 2012
terrible service
<p>I was charged a migration fee that I was not told about. Promised a call back by a team leader on sat was told by yesterday cob and no one called me. I want the fee refunded as I was told the incorrect information. My package was R375 and changed to R109 I would not have agreed to a debit of over R600 if I was told about it! The duty of a fias rep is to give me the correct advice which was not done.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
