1 reviews | Active since Sept 2012

01 Jun 2016, 07:41

Terrible service

<p>I am supposed to get 2 Gig monthly for April, May and June. To my surprise, I forfeited data on 01 May 2016 but ONLY allocated data bundle (1.7 Gig) on 6 May 2016. I was told that the data runs from 6th to the 5th, not month end. If so, why did I forfeit data again on 01 June 2016 (00:00) and still not be re-loaded with 2 gig?</p> <p>I want full 2 Gig for June and shortfall of the other months (600 MB). </p>

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Replies (1)
Vodacom
Vodacom's reply01 Jun 2016, 09:43
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team