1 reviews | Active since May 2016

18 May 2016, 19:15

Terrible service

<p>Billed for router that doesn’t work On the 27th of April I upgraded my contract with Vodacom Trade Route Mall. I set the router up however it was faulty. I returned the router to the branch however I am being billed for something that is not working. I would also like clarity on the amount of R1696.95 billed. Can someone from Vodacom call me to explain. Best time to call is in the morning. I would like a router to be delivered to me</p> <p> </p> <p>Rehana</p>

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Replies (1)
Vodacom
Vodacom's reply19 May 2016, 08:16
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team