TD
Tayla D
1 reviews | Active since Sept 2021
01 Sept 2021, 14:28
Terrible Service
I am in the process of purchasing a property but what is stopping me is my credit score!!! This is low all because of Vodacom!!!!!! I am highly frustrated as it says I am in 2 months' arrears???? I am not!! I am in credit with Vodacom and you guys are unable to help or assist in updating my status!!!??? This is absolutely ridiculous! VODACOM IS MESSING UP OUR LIVES BECAUSE THEY CAN'T EVEN UPDATE A STATUS?? This is bull****! I have phoned customer care numerous amounts and each consultant says something different!!!! Get your employes in line and start helping your customers' because your service is ****!
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Vodacom's replyOfficial
01 Sept 2021, 17:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2021, 17:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team