Terrible service

Over the last month, I had to upgrade 2 contracts and take out a new one. And the service obtained from Vodacom call centre was terrible. From the agents not knowing what they are talking about to keeping me on the line for ages while they try and figure it out. Just terrible overall service. <br> And the vodashop (Bedford Centre) is even worse, the staff are terribly rude, not friendly at all. We required a printed statement, and they were unable to give us one. <br> Needless to say when my contract comes to an end I will definitely be changing service providers. <br> <br>