CC
Chandre C

1 reviews | Active since Dec 2020

15 Jan 2025, 10:54

Terrible Service.

I am so tired of having the same issue with Vodacom business when it comes to upgrades and RAM couriers. We have been a client of Vodacom for more than 20 years and have always had issues when it comes to processing upgrades and the delivering of devices. Vodacom never sends through the correct information to RAM couriers and when it comes to RAM delivering our devices, it's always an issue and takes several days for RAM to deliver our devices because it's always a matter of going back and fourth because RAM always has the incorrect information on their system. I actually do not know where the problem lies, if it's with Vodacom or RAM couriers.

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Replies (1)
Vodacom
Vodacom's reply15 Jan 2025, 12:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team