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TK
Thapelo K

1 reviews | Active since Jun 2020

02 Jun 2020, 10:58

Terrible service

It’s been a while since I’ve received such a terrible service from anywhere, if you want a glimpse of this call vodacom fibre support and speak to ***leen. The entire vodacom team is incapable of configuration of their own router, what a shame.sies maan

0
Replies (4)
Vodacom
Vodacom's reply02 Jun 2020, 11:07
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TK
Thapelo K's update03 Jun 2020, 07:29
Reviewer Update
As I wait for you to action your service comment, after your response. Vodacom should tell us if they have more than enough clients. Yesterday you responded to my complaint as if you’ll address it. But guess what... I was right about you guys, you’re tarnishing the name of this organization.
TK
Thapelo K's update03 Jun 2020, 07:30
Reviewer Update
Another promissory response loading... and no action
TK
Thapelo K's update03 Jun 2020, 07:33
Reviewer Update
I want Vodacom to be known for what it is... I’ll even open a social media group to gather all disgruntled clients just to prove I’m not the only one... wait for it