Terrible Service
I previously wrote a review about Vodacom and to date I've had no response. Instead i get attorney emails and messages daily expecting payment, when i explain the situation, which i've done on 4 occasions with the attorneys they respond with a 'noted' message.
This is unacceptable service from both Vodacom and Hammond Pole Attorneys
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Vodacom's replyOfficial
27 Oct 2020, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2020, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team