DS
Devina S

1 reviews | Active since Jan 2012

11 Nov 2025, 16:08

Terrible service 0 rating

Its almost impossible to get vodacom to terminate my 2 numbers that I am still being charged for. I call them and all I get is electronic options when I need to speak to a human

0
Replies (3)
Vodacom
Vodacom's reply12 Nov 2025, 07:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DS
Devina S's update12 Nov 2025, 14:38
Reviewer Update
Consultant called whilst I was in a meeting. Asked her to call me around 2pm still no call.
DS
Devina S's update14 Nov 2025, 14:16
Reviewer Update
VODACOM! IF I AM IN A MEETING I WILL NOT ANSWER. I TOO HAVE A JOB. I TRY TO CALL BACK AND GET A MACHINE ASKING STUPID QUESTIONS. HOW THE HELL DO I STOP PAYING FOR NUMBERS THAT I DONT USE AND I ASKEF IN APRIL DURING MY UPGRADE FOR MY MAIN TWO NUMBERS OR ARE YOU GOING TO STOP *****ING MY MONEY?