SC
SAIYESH C

1 reviews | Active since Jul 2020

11 Jul 2020, 18:30

Terrible sales experience Liberty Mall Vodacom

Bad sales experience, the consultant **** to me and said I was due for upgrade, actually she said I was overdue for an upgrade. I only went into the store to make a sim swap. When I went back to the store to sign the contract, out of trust I just signed all pages. I was not yet due for upgrade for another month, she was just pushing a sale. The manager on the phone was no help at all and rude. The area manager said there’s nothing he can do. This is the Liberty Mall Vodacom branch in Pietermaritzburg. Never trust the salesperson

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Replies (1)
Vodacom
Vodacom's reply12 Jul 2020, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team