Terrible sales experience

After deciding to try Vodacom out, I app**** for a new contract online, after being approved I was told to phone a number to activate my phone and arrange for delivery. The number provided dropped my call multiple times and when I eventually got hold of an agent after 15 minutes of security questions and wasting my time the agent tells me I have the wrong number , I need to phone another number and start again....

THIS IS FOR SALES? Clearly they don't want my money, time to find a company capable of following through on a simple sales flow.