TN
Thamsanqa N
1 reviews | Active since Nov 2024
05 Jul 2025, 12:29
Terrible reversal process for an upgrade
Terrible reversal process. I requested for a reversal on within my cooling off period however that did not occur because they wanted to bill me first.
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Vodacom's replyOfficial
05 Jul 2025, 16:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2025, 16:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team