Terrible respond time
It has taken Vodacom two days to conduct a sim swap, so my business activities had to be on hold while Vodacom is slowly trying to get me connected again.
Terrible service no commuication with customer, and they excuse is that there are alot of business queries they are working through.
This is not acceptable
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Abigail,
Thank you for taking the time to voice your enquiry. Kindly note that this matter is being addressed. Feedback will be provided on REF::EC-1J5C-2K9KOW
Regards
RO
Best regards,
Good Day Abigail,
Thank you for taking the time to voice your enquiry. Kindly note that this matter is being addressed. Feedback will be provided on REF::EC-1J5C-2K9KOW
Regards
RO
Best regards,
Dear Abigail Tema,
I do apologise for the bad service received.
Our record reflects that you have been assisted with your query.
Regards,
UW
Best regards,
Dear Abigail Tema,
I do apologise for the bad service received.
Our record reflects that you have been assisted with your query.
Regards,
UW
Best regards,