JR
JH R
1 reviews | Active since Mar 2017
04 Aug 2023, 10:46
Terrible Repair service!!!!
I handed my mifi router in for repairs at vodacom North Cape Mall Kimberley in January 2023. Since then I heard nothing back from vodacom regarding this matter. Where is the router?? Is it repaired or not?? Can I have a new one as the old one was still under warranty?? Its been 7 months already!!!!!! Pathetic service!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Aug 2023, 12:04 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Aug 2023, 12:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team