Terrible Reallocation Process
My relocation has been a nightmare, where I continuously disconnection with incorrect report that "the installation was successful"
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Replies (3)
Vodacom's replyOfficial
19 Jul 2023, 14:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jul 2023, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
19 Jul 2023, 14:51Is this auto reply here to improve your reply time? You should have been contacting me to fix my problem instead
's update19 Jul 2023, 14:51
Reviewer Update
Is this auto reply here to improve your reply time? You should have been contacting me to fix my problem instead
Vodacom's replyOfficial
26 Jul 2023, 09:37Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Fibre Escalations Department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply26 Jul 2023, 09:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Fibre Escalations Department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,