1 reviews | Active since Aug 2011
Terrible provider - No service at all from customer care or managers
<p>How is it possible to contact the call centre and receive 3 different version to my problem. The first guy who sounded very competent and even synced network services, unfortunatly while talking the line cut. Sam who was the second consultant just put the phone down, the 3rd and 4th gave seperate stories. The one lady said she will transfer me to the guy who assisted me which was not that person but who also put the phone down in my ear. Pathetic service received, my problem is still not fixed. Not to mention my previous complaint regarding the 3rd party provider who was so rude to me over the phone for not buying his product. Vodacom still hasn's contacted me regarding that as well. They just ignore the complaint till it goes away.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
