lB
layla B

1 reviews | Active since Nov 2016

22 Nov 2016, 19:14

terrible place vodacom

<p>I have been a loyal customer to vodacom for 2 yrs, even when I was unemployed recently I have not missed a single payment, Saturday I had app**** for a contract at game in clearwater n they declined me on the fact that I had unpaid fees in august. No unpaid to vodacom but just unpaid. Pls help me understand how I can not qualify for a R230 contract when I have never skipped a payment. To hell with vodacom I will never recommend u n I will be closing my contract n ensuring my family do to</p>

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team