1 reviews | Active since Oct 2016
terrible pathetic service-vodacom business!
<p>i have an lte vodacom router which is on contract. during the middle of last month i could not access the portal in which to top up data and view reports and stats. it so happened i ran out of data 1 week before month end last month. i phoned the business unit and was told that they were experiencing portal problems. i had then requested for them to do a data top up for me of which took 1 whole day. my business got affected terribly. i even told they consultant over the phone that i wish to speak to the manager but i received no call back. its almost a month now and i still cannot access my portal and everytime i got to phone and find out of which i am told that its getting sorted out but nothing happens. its unacceptable and the consultants do not understand the repurcussions its having on my business.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
