Terrible Online Experience by Vodacom

So I completed an online application on Monday 12 Aug and Londeka Gcaba assisted me to have my number ported on Tuesday. She mentioned that it would take 48 hours to approve and I should wait for her call. By Thursday afternoon, I received nothing and I called through. I was told that her system is not working and she will call me on Friday morning to finalise the application. I wondered why it could not be processed on another persons system. On Friday afternoon I was informed that my porting approval was expired and she has to re-apply and she will call me in the afternoon. It got to Monday afternoon and I called thru and spoke to her colleague who sent an email to her manager. Its Tuesday morning, a week and a day later... and Im like, I am trying to port from Cell C to Vodacom, one would think that such a corporate would try their best. What has happened to service in SA? Or is it just Cellular Service Providers like Vodacom? Please call me back to finalise Vodacom, if you are interested in doing business.