Terrible on line upgrade service

<p>I upgraded online on the 7th til today ihave not got my tablet i have made atleast 15 calls 8 emails and 3 online chats, i have clearly stated on which number to call me on as i dont have the vodacom number withme. i was told people will call me back. i went into the store to get tablet and was told i cant get it dueto online upgrade which they have to wait for the return. i called again monday and was told i cant cancel the online upgrade they will deliver it in 48 hours because its escalated, Escalated yeah right, the online chat the moment i made a fuss they closed the chat, i have more than one contract and the service is absolutley disgusting. they lie and one vodacome person says they cant assist as it was done on the new system. til today no tablet no calls even tho i have give them my cell number but they will insist they callin a number thats in tablet which more than once iv said i dont have. Please dont use their uselss upgrade online.</p>