1 reviews | Active since Aug 2015
Terrible/non existant call center service
<p>Can't get hold of customer care to sort out my issue. When I eventually do, they refer me to a different department, who in turn refer me back to the first department. Calling that department leads to several dropped calls or disconnections. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I got a call this morning from someone, but he said he'd call back and still has not.
I got a call this morning from someone, but he said he'd call back and still has not.
The issue still isn't resolved. Now I have an extra R999 added to my bill!
The issue still isn't resolved. Now I have an extra R999 added to my bill!