bK
branden K

1 reviews | Active since Jul 2017

13 Jan 2024, 09:07

terrible network provider

i just upgraded my data contact with vodacom in november, and the network is really poor, it goes down after an hour, i work from home and have to go the an internet cafe to work. the cost is high and the service levels are terrible, plus the call center agents are not very helpful. this is the last that i will upgrade with vodacom and don't recommend it to anyone.

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2024, 11:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team