KM
Kamohelo M

1 reviews | Active since Jul 2019

01 Feb 2020, 10:19

Terrible Network Coverage in Dobsonville

We always hear good things through it media adverti*****ts that’s it’s number one. It’s network is trash. I moved from Cell C thinking I’ll get a better experience at the price you pay for Vodacoms #1 rating. It’s false. You always have to call in to get the same issue fixed. Other networks work perfectly during loadshedding but Vodacom is always off majority of the time. I always need to move around the yard to get a good reception. It’s ********** for the amounts of money we pay on a monthly basis. Their executives are getting paid millions of rands for nothing. That money should be reinvested in making us get better reception and service for our own money.

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Replies (1)
Vodacom
Vodacom's reply01 Feb 2020, 13:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team