Terrible Network Connectivity

Item: Vodacom
Rating: 1
Author: Cosmos N

I have been with vodacom ever since I was a child, I resently took a 2TB connectivity contract with vodacom, however the speed has been an issue, I logged a call for this and the tech team hasnt called me back to fix this issue, can you please get your act together before a cancel the relationship.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

13 Oct 2024, 15:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply13 Oct 2024, 15:58

Official

Best regards,

Vodacom's replyOfficial

21 Oct 2024, 11:54

Dear Cosmos.

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Our records indicate that your query has been attended to and feedback on this matter has been provided.

Regards
Vodacom Consumer Website Team

Best regards,

Vodacom's reply21 Oct 2024, 11:54

Official

Best regards,

Terrible Network Connectivity

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