1 reviews | Active since Jan 2017
TERRIBLE NETWORK AND NO CUSTOMER CARE SUPPORT
<p>S4-N9A2I-IH0HU , S4-NAI2U-UACUH , A2-63T0-WGB2GZ</p> <p>DEAR VODACOM </p> <p> </p> <p>let me assure you i am wring this with my middle fingers as well your customer service is not up to par , and with the reference numbers above , not 1 AND I REPEAT not 1 of your agents can tell me why i experience a total black out of signal intermittent for a few days and super slow internet speeds - one supervisor advised Ashwin the gent whom is trying his best to help me out , explains there is nothing wrong with my line , so i have asked for her to call me back -NOTHING - to this day i am awaiting feed back and NOTHING , your after sales service SUCKS , most of your call centre agesnt are not trained properly , on one call i requested a floor supervisor instantly she crossed question me about NAME WHAT THE HELL IS WRONG WITH THIS STORY , so i am expecting someone superior to contact me asap , and please dont get some bottom of the barrel lakkie to contact me as i am irate AF </p> <p> </p> <p>Tyrone </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
