YI
Yunes I

1 reviews | Active since May 2016

14 Jan 2019, 13:04

Terrible level of service received

Failed to sort out an issue on my account and no one bother to call back. Passed from 1 consultant to another and been on hold now for 15 minutes.

0
Replies (1)
Vodacom
Vodacom's reply14 Jan 2019, 14:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.    Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.    Vodacom will not contact you via Whatsapp to request your personal details    Regards,  Vodacom Consumer Website Team